Sun-City Travel Planner Partner Agreement
Affiliate Partnership Programme
1. Parties & Purpose
This Agreement is entered into between Sun-City Travel & Tours Pte. Ltd. ("Company") and the undersigned ("Planner"). This Agreement governs participation in the Sun-City Travel Planner Affiliate Partnership Programme.
2. Independent Affiliate Status
- Planner is an independent affiliate and not an employee, agent, representative, or partner of the Company.
- The Planner shall not have authority to bind the Company in any manner.
3. Role & Scope
- The Planner may curate, promote, recruit travellers, build communities, and lead tours subject to Company approval.
- The Planner shall maintain professionalism, accuracy, and confidentiality.
4. Brand & Intellectual Property
- All itineraries, materials, branding, marketing assets, customer information, databases, and intellectual property created under the Programme shall remain the property of the Company.
5. Operational Governance
- All itineraries, pricing, suppliers, marketing materials, and tour operations are subject to Company approval.
6. Profit Sharing Structure
| Tier | Qualification (Trips / Travellers) | Profit Share |
|---|---|---|
| Silver | Up to 5 tours OR 50 travellers | 20% |
| Gold | 6-15 tours OR 51-200 travellers | 25% |
| Platinum | 16-40 tours OR 201-500 travellers | 30% |
| Diamond* | Above 40 tours OR >500 travellers | 40% (≥18% margin) |
*Diamond tier applies only to tours with a minimum gross margin of 18%.
- Profit sharing is calculated based on net tour profit after deducting all operating costs.
- Profit-sharing tier progression is based on the number of tours operated or travellers served annually.
- Silver status is granted upon successful completion of the first curated tour.
a) Collaborative Tour Promotion
For tour packages curated, developed, and approved under the Sun-City platform, the appointed Travel Planner ("Curating Planner") shall be entitled to profit sharing in accordance with the applicable tier structure.
b) Where another approved Travel Planner ("Promoting Planner") successfully promotes, markets, and secures confirmed bookings for a tour package curated by the Curating Planner, the Promoting Planner shall be entitled to receive ten percent (10%) of the Curating Planner's profit share attributable to the net profit generated from the confirmed booking(s).
c) All bookings generated under the curated tour package shall continue to be recorded and credited to the Curating Planner for annual tour volume, traveller count, tier qualification, performance incentives, awards, and programme-related calculations.
d) The collaborative profit share payable to the Promoting Planner shall be deducted from the Curating Planner's profit share.
e) All profit-sharing calculations, booking allocations, traveller counts, and incentive entitlements shall be determined and verified by Sun-City Travel & Tours Pte. Ltd. The Company's records and calculations shall be final and binding.
f) Net Tour Profit means the total revenue collected from customers less all direct and indirect costs associated with the tour, including airfare, accommodation, transportation, tour guides, attraction tickets, marketing costs, payment gateway charges, refunds, bank charges, taxes, insurance subsidies and other expenses determined by the Company.
g) Sun-City Travel & Tours Pte. Ltd. reserves the sole discretion to approve, reject, or revoke any collaborative tour promotion arrangement where disputes, conflicts of interest, or non-compliance with Company policies arise.
7. Minimum Commercial Viability
- Minimum S$100 per traveller or 10% margin (whichever is higher) before profit sharing.
8. Performance Incentives
| Annual Gross Tour Revenue | Bonus |
|---|---|
| S$ 75,000 revenue | S$ 3,000 bonus |
| S$ 300,000 revenue | S$ 10,000 bonus |
| S$ 750,000 revenue | S$ 25,000 bonus |
*Revenue targets are based on the individual Planner's annual gross tour revenue personally generated and fully collected by the Company during each calendar year.
9. Payment Control & Commissions
- All payments are collected by the Company.
- Profit sharing, commissions, bonuses, and incentives shall only become payable after:
- The relevant tour has been completed;
- All customer payments have been fully collected by the Company;
- All supplier invoices, expenses, refunds, and operational costs have been fully reconciled; and
- No outstanding dispute, chargeback, or refund claim remains unresolved.
Subject to the above, commissions shall be paid within thirty (30) to forty-five (45) days after tour completion and reconciliation.
10. Cancellation & Refunds
- The Company reserves the right to adjust, withhold, offset or recover any profit sharing, commission, incentive or bonus previously paid where tours are cancelled or refunded.
11. Expenses
- All costs must be included in pricing and approved.
12. Confidentiality
- The Planner shall keep confidential all customer information, supplier information, pricing, itineraries, business strategies, databases, operational procedures, and proprietary information belonging to the Company.
- The Planner shall not disclose, copy, distribute, or use such information for any purpose other than the performance of duties under this Agreement without the Company's prior written consent.
- The confidentiality obligations contained in this Agreement shall survive the termination or expiry of this Agreement.
13. Independent Contractor Tax Responsibility
- The Planner shall be solely responsible for all personal income taxes, CPF obligations (if applicable), and statutory obligations arising from payments received.
14. Non-Circumvention
- During the term of this Agreement and for a period of twelve (12) months following its termination, the Planner shall not directly or indirectly circumvent, bypass, or attempt to bypass Sun-City Travel & Tours Pte. Ltd. in relation to any customer, supplier, business partner, host operator, travel service provider, or business opportunity introduced, referred, developed, or made available through the Company.
- The Planner shall not solicit, contract with, or conduct business directly with any such customer, supplier, or business partner for the purpose of avoiding the Company's involvement, fees, commissions, profit-sharing arrangements, or other commercial interests.
- This clause shall not restrict the Planner from conducting independent business activities unrelated to the Company's customers, suppliers, business partners, products, or opportunities.
15. Data Protection
- Planners must comply with PDPA requirements.
16. Liability
- Planners are not liable for force majeure or supplier issues beyond reasonable control.
17. Termination
- Either party may terminate by giving 30 days written notice. Immediate termination applies for fraud, misconduct, misrepresentation, breach of confidentiality, breach of non-circumvention obligations or reputational damage.
18. Company Records
- The Company's accounting records, booking records, traveller counts and financial calculations shall be final and conclusive unless manifest errors are demonstrated.
19. Programme Amendments
- The Company reserves the right to amend, revise, suspend, or replace the profit-sharing structure, incentive programme, operational procedures, programme requirements, policies, and other Programme rules at any time by providing written notice to the Planner. Any such amendment shall take effect on the date specified in the written notice unless otherwise stated.
20. No Guarantee of Business
- Participation in the Sun-City Travel Planner Affiliate Partnership Programme does not guarantee any minimum number of tours, customers, bookings, commissions, incentives, bonuses, or income opportunities.
- The Planner acknowledges that earnings under the Programme are dependent on individual performance, market conditions, customer demand, and business circumstances.
21. Dispute Resolution
- Negotiation -> Mediation -> Arbitration (Singapore).
22. Governing Law
- This Agreement shall be governed by the laws of Singapore.
Sun-City 旅游策划师合作协议
联盟合作计划
1. 协议双方与目的
本协议由 Sun-City Travel & Tours Pte. Ltd.(“公司”)与签署人(“策划师”)订立。本协议规范策划师参与 Sun-City 旅游策划师联盟合作计划的相关事项。
2. 独立合作伙伴身份
- 策划师为独立合作伙伴,并非公司的雇员、代理人、代表或合伙人。
- 策划师无权以任何方式代表公司作出具有约束力的承诺。
3. 角色与范围
- 在取得公司批准的前提下,策划师可以策划、推广、招募旅客、建立社群并带领旅游团。
- 策划师应保持专业、准确及保密。
4. 品牌与知识产权
- 在本计划下创建的所有行程、资料、品牌内容、营销资产、客户信息、数据库及知识产权,均归公司所有。
5. 运营管理
- 所有行程、价格、供应商、营销资料及旅游运营均须经公司批准。
6. 利润分享结构
| 等级 | 资格(团数 / 旅客人数) | 利润分享比例 |
|---|---|---|
| 银级 | 最多 5 个旅游团或 50 名旅客 | 20% |
| 金级 | 6-15 个旅游团或 51-200 名旅客 | 25% |
| 白金级 | 16-40 个旅游团或 201-500 名旅客 | 30% |
| 钻石级* | 超过 40 个旅游团或超过 500 名旅客 | 40%(毛利率不低于 18%) |
*钻石级仅适用于最低毛利率达到 18% 的旅游团。
- 利润分享以扣除所有运营成本后的旅游净利润为基础计算。
- 利润分享等级晋升以每年运营的旅游团数量或服务的旅客人数为基础。
- 成功完成第一个策划旅游团后,即可获得银级身份。
a) 协作推广旅游产品
对于在 Sun-City 平台下策划、开发并获批准的旅游产品,指定旅游策划师(“策划策划师”)有权根据适用等级结构获得利润分享。
b) 如另一名已获批准的旅游策划师(“推广策划师”)成功推广、营销并为策划策划师策划的旅游产品取得确认预订,推广策划师有权获得该确认预订所产生净利润中策划策划师利润分享的百分之十(10%)。
c) 该策划旅游产品下产生的所有预订,仍继续记录并计入策划策划师,用于年度旅游团量、旅客人数、等级资格、绩效奖励、奖项及计划相关计算。
d) 应支付给推广策划师的协作利润分享,将从策划策划师的利润分享中扣除。
e) 所有利润分享计算、预订归属、旅客人数及奖励权益,均由 Sun-City Travel & Tours Pte. Ltd. 判定及核实。公司的记录和计算为最终且具有约束力。
f) 旅游净利润指向客户收取的总收入,扣除与旅游团相关的所有直接及间接成本,包括机票、住宿、交通、导游、景点门票、营销成本、支付网关费用、退款、银行费用、税费、保险补贴,以及公司认定的其他费用。
g) 如出现争议、利益冲突或不符合公司政策的情况,Sun-City Travel & Tours Pte. Ltd. 保留全权批准、拒绝或撤销任何协作推广安排的权利。
7. 最低商业可行性
- 利润分享前,须达到每名旅客最低 S$100 或 10% 毛利率(以较高者为准)。
8. 绩效奖励
| 年度旅游总收入 | 奖金 |
|---|---|
| S$ 75,000 收入 | S$ 3,000 奖金 |
| S$ 300,000 收入 | S$ 10,000 奖金 |
| S$ 750,000 收入 | S$ 25,000 奖金 |
*收入目标以个别策划师每个日历年度亲自创造并由公司全额收取的年度旅游总收入为基础。
9. 付款管控与佣金
- 所有款项均由公司收取。
- 利润分享、佣金、奖金及奖励仅在以下条件满足后方可支付:
- 相关旅游团已完成;
- 所有客户款项已由公司全额收取;
- 所有供应商发票、费用、退款及运营成本均已完成核对;以及
- 不存在未解决的争议、拒付或退款索赔。
在上述条件满足的前提下,佣金将在旅游团完成并完成核对后的三十(30)至四十五(45)天内支付。
10. 取消与退款
- 如旅游团被取消或退款,公司保留调整、扣留、抵销或追回任何已支付利润分享、佣金、奖励或奖金的权利。
11. 费用
- 所有成本必须纳入定价并获得批准。
12. 保密
- 策划师应对属于公司的所有客户信息、供应商信息、价格、行程、商业策略、数据库、运营程序及专有信息保密。
- 未经公司事先书面同意,策划师不得为履行本协议项下职责以外的任何目的披露、复制、分发或使用该等信息。
- 本协议中的保密义务在本协议终止或期满后继续有效。
13. 独立承包人税务责任
- 策划师应自行负责因收到款项而产生的所有个人所得税、CPF 义务(如适用)及法定义务。
14. 禁止规避
- 在本协议有效期间及其终止后的十二(12)个月内,策划师不得就公司介绍、推荐、开发或提供的任何客户、供应商、商业伙伴、目的地主办方、旅游服务供应商或商业机会,直接或间接规避、绕过或试图绕过 Sun-City Travel & Tours Pte. Ltd.。
- 策划师不得为避免公司的参与、费用、佣金、利润分享安排或其他商业利益,而招揽、签约或直接与该等客户、供应商或商业伙伴开展业务。
- 本条款不限制策划师开展与公司的客户、供应商、商业伙伴、产品或机会无关的独立业务活动。
15. 数据保护
- 策划师必须遵守 PDPA 要求。
16. 责任
- 对于不可抗力或超出合理控制范围的供应商问题,策划师不承担责任。
17. 终止
- 任一方可提前 30 天发出书面通知终止本协议。若发生欺诈、不当行为、虚假陈述、违反保密义务、违反禁止规避义务或造成声誉损害,公司可立即终止。
18. 公司记录
- 除非证明存在明显错误,公司的会计记录、预订记录、旅客人数及财务计算均为最终且具决定性。
19. 计划修订
- 公司保留随时通过向策划师发出书面通知,修订、修改、暂停或替换利润分享结构、奖励计划、运营程序、计划要求、政策及其他计划规则的权利。除非另有说明,任何此类修订自书面通知指定日期起生效。
20. 不保证业务
- 参与 Sun-City 旅游策划师联盟合作计划,并不保证任何最低旅游团数量、客户数量、预订数量、佣金、奖励、奖金或收入机会。
- 策划师确认,本计划下的收入取决于个人表现、市场状况、客户需求及商业环境。
21. 争议解决
- 协商 -> 调解 -> 仲裁(新加坡)。
22. 适用法律
- 本协议受新加坡法律管辖。